Privacy Policy
Last updated November 11, 2026
This Privacy Policy explains how The Cyclical Seed ("we," "us," "our") collects, uses, shares, and protects your personal information when you visit thecyclicalseed.com, book a session, purchase a product or service, join our mailing list, or contact us. It should be read together with our Terms of Service, Conditions, and Disclaimers, and by using this website or booking a session you agree to the practices described here.
Information we collect
We collect the information you choose to give us, which may include your name, email address, phone number, billing address, and any details you share when you book a session, complete an intake or contact form, or send us a message. For astrological readings we may also ask for your birth date, birth time, and birth location, since a reading cannot be prepared without them.
Payments are handled by Squarespace Payments, Stripe, and PayPal. We do not see or store your full card number, although we do receive confirmation that a payment was made along with your name, email address, and billing details.
When you visit the website, certain information is collected automatically, including your IP address, browser type, device type, the pages you view, the website that referred you, and the date and time of your visit. This information is gathered through cookies and similar technologies, which are described below.
How we use your information
We use your information to
schedule and deliver the sessions, readings, courses, and other services you request
process payments, issue receipts, and keep financial records
respond to your questions and communicate with you about your bookings
send newsletters or updates if you have chosen to receive them, which you can stop at any time using the unsubscribe link
understand how the website is used so that we can improve it
meet legal, tax, and accounting obligations and protect against fraud or misuse
Information you share in sessions
Many people who work with us choose to share personal details about their health, emotions, relationships, or life circumstances. We treat everything you share in a session or on an intake form as confidential, we use it only to provide the services you requested, and we do not disclose it to anyone without your permission, except where the law requires it or where we believe disclosure is necessary to protect someone from serious harm. [We do not record sessions without your permission.] Because we are not a licensed medical or mental health provider, what you share with us is not part of a medical record, and our services are not a substitute for professional care, as described in our Terms of Service.
How we share your information
We do not sell your personal information. We share it only with the service providers who help us run the business, and only to the extent they need it to do their work. These include Squarespace, which hosts this website and may provide our forms, [scheduling tool], and analytics, Stripe, PayPal, and Squarespace Payments, which process payments, [email marketing platform], which sends our newsletters, and [video platform], which hosts online sessions. Each of these providers has its own privacy policy governing how it handles your information, and we encourage you to review them.
We may also disclose information when the law requires it, when it is needed to protect our rights or the safety of others, or in connection with a sale or transfer of the business, in which case the information would remain subject to this policy. This website may link to third party websites, and this policy does not apply to them.
Cookies and analytics
This website uses cookies, which are small files stored on your device that help the site function, remember your preferences, and show us how visitors use it. We use analytics tools, including those built into Squarespace [and any others you use], to understand which pages are visited and for how long, and these providers may collect information about your visits over time and across websites. You can control or delete cookies through your browser settings, though blocking them may affect how parts of the site work. This website does not currently respond to Do Not Track signals.
How long we keep your information
We keep your information for as long as it is needed to provide our services, maintain accurate business and tax records, and meet our legal obligations. [Session notes and intake information are kept for X years and then deleted.] You may ask us to delete your information sooner as described below, and we will do so unless we are required to keep it.
How we protect your information
We use reasonable administrative and technical measures to protect your information, and we rely on the security features of the platforms named above. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask us at any time to tell you what personal information we hold about you, to correct it, or to delete it, and you may unsubscribe from marketing emails using the link in any message. To make a request, contact us at the email address below and we will respond within a reasonable time, generally within 30 days.
If you live in California, you have rights under California privacy law, including the right to know what personal information we collect, to request that it be deleted, and to be free from discrimination for exercising those rights. If you live in the European Economic Area or the United Kingdom, you may also have the right to object to or restrict certain uses of your information, to receive a copy of it in a portable format, and to lodge a complaint with your local data protection authority. Our website is operated from the United States, so any information you provide will be processed and stored in the United States.
Children
This website is intended for adults who have reached the age of majority where they live, as described in our Terms of Service, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time, and when we do we will post the revised version on this page with a new date at the top. Your continued use of the website after changes are posted means you accept the updated policy.
Contact us
Questions or requests about this Privacy Policy or your personal information can be sent to susanreis@thecyclicalseed.com.